7 hard skills or competencies (industry competencies) for Locksmith
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Explains the concepts of basic circuitry, including the differences between series and parallel connections.
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Level 2 Behaviors
(Light Experience)
Assists in testing electronic components and diagnosing problems.
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Level 3 Behaviors
(Moderate Experience)
Performs complex testing and repairs on circuit boards and complex electronic systems.
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Level 4 Behaviors
(Extensive Experience)
Oversees comprehensive testing projects to isolate and repair complex electronics problems.
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Level 5 Behaviors
(Mastery)
Designs customized testing operations tailored for use on unique and complex electronics systems.
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Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of maintenance inspection.
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Level 2 Behaviors
(Light Experience)
Files inspection records and reports using a maintenance management system.
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Level 3 Behaviors
(Moderate Experience)
Implements corrective action plans to resolve any deficiencies identified during a maintenance inspection.
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Level 4 Behaviors
(Extensive Experience)
Manages comprehensive maintenance programs to ensure proper execution of safety inspections.
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Level 5 Behaviors
(Mastery)
Develops and implements preventive maintenance service inspection programs to extend our facility's durability.
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2 general skills or competencies (Job family competencies) for Locksmith
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Describes the design of our field service workflow.
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Level 2 Behaviors
(Light Experience)
Gathers requirements to prepare field service reports.
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Level 3 Behaviors
(Moderate Experience)
Executes preventive maintenance to ensure continuous operations and avoid product failure.
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Level 4 Behaviors
(Extensive Experience)
Improves service methods and techniques to eliminate technical issues in the field.
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Level 5 Behaviors
(Mastery)
Designs training programs to improve technical and customer service skills of service staff.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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11 soft skills or competencies (core competencies) for Locksmith
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Names the distinct types of schedules, including conceptual schedules and master schedules.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate method to schedule appointments, encompassing electronic or written styles.
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Level 3 Behaviors
(Moderate Experience)
Verifies the availability of involved participants for scheduled meetings to ensure complete attendance.
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Level 4 Behaviors
(Extensive Experience)
Provides workforce management scheduling and load balancing requirements for work peaks.
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Level 5 Behaviors
(Mastery)
Develops standards, metrics, and procedures to maximize scheduling management efficiency.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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Summary of Locksmith skills and competencies
There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.